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FAQ

Although we have tried to make it really simple, here is a short guidance to help you through the editing process.

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Frequently Asked Question

Although we have tried to make it really simple, here is a short guidance to help you through the editing process.

FAQ Animation
Yes, your file security is our top priority. All uploads and downloads are encrypted using TLS to ensure your data remains safe during transfer. We do not store your files permanently—uploaded files are automatically deleted from our servers within a short period after conversion. Your privacy and confidentiality are fully protected.
File conversion may fail due to several reasons: the file might be corrupted, exceed size limits, or be in an unsupported format. Please ensure your file is under our size limit and in a supported format. If the issue persists, try uploading the file again or contact our support team.
Yes, we offer premium plans with additional features such as faster conversion speeds, larger file size limits, batch processing, priority support, and access to advanced conversion options. Premium users also enjoy ad-free experience and extended file storage duration.
Batch conversion is available for premium users. You can upload multiple files simultaneously and convert them all at once, saving time and effort. Free users can convert files one at a time. Upgrade to premium to unlock batch processing capabilities.
Conversion time depends on file size, format complexity, and server load. Most files convert within 30 seconds to 2 minutes. Larger files or complex formats may take longer. Premium users enjoy priority processing for faster conversion times.
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